Our Blog

Offer and Order Management: how to be ready for customer-centric airline distribution

19.12.2022

Lessons in Airline UX/UI: how to design a customer-centric experience

11.11.2022

The long and winding journey to customer-centric airline distribution

27.10.2022

How Air Malta is making digital commerce simple

14.10.2022

How travel will change in a post-pandemic time

8.8.2022

How Air Malta is reinventing its digital experience in airline retail - Part 2

8.7.2022

Branchspace becomes an IATA strategic partner

7.7.2022

How Air Malta is reinventing its digital experience in airline retail

22.6.2022

Last Call for Customer-Centric Airline Retailing

17.5.2022

Air Malta aiming higher. The national carrier introduces innovative new customer experience and digital commerce platform, developed by Branchspace.

2.12.2021

Branchspace expands leadership team to continue its rapid growth

7.10.2021

Growing CRO: your guide to unlocking travel insights with conversion optimisation

6.8.2021

Four tips for your airline portal redesign

11.11.2020

Convert early & often: drive conversion & engagement with UX optimisations

5.11.2020

What if: flexibility was an airline service

7.10.2020

What If: airlines sold inspired trip experiences

27.8.2020

Offsetting CO2 emissions: outfitting digital touchpoints to "reduce the drag"

12.6.2020

Accelerating to normal with loyalty incentives

9.6.2020

Incentivising with relevant and contextualised ancillary products

28.5.2020

Unpacking ancillaries: introducing flexiblity and SLAs

21.5.2020

Ditching dark UX for contextualised selling

19.5.2020

Flexibility as the remedy for post-pandemic consumer uncertainty

15.5.2020

Rewarding with vouchers: a customer-centric approach to rebooking and cancellation

8.5.2020

Addressing flygskam and customer's environmental concerns

6.5.2020

Navigating crises with radical customer empathy

22.4.2020

Digital transformation in the airline industry

29.1.2020

How can airlines tailor user experience for fare families

11.9.2019

Drive conversion with dynamic messaging

31.7.2019

How dynamic layout can be used to boost personalisation in the travel industry

21.6.2019

How dynamic presentation is shaping personalisation in the travel industry

20.5.2019

4 takeaways from the think future conference

13.3.2019

From the internet booking engine to digital experience platforms

9.12.2018

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