Our Insights

Last Call for Customer-Centric Retailing

Branchspace News

17.5.2022

Air Malta aiming higher. The national carrier introduces innovative new customer experience and digital commerce platform, developed by Branchspace.

Branchspace News

2.12.2021

Branchspace expands leadership team to continue its rapid growth

Branchspace News

7.10.2021

Growing CRO: your guide to unlocking travel insights with conversion optimisation

Radoslaw Dutkowski

6.8.2021

Four tips for your airline portal redesign

11.11.2020

Convert early & often: drive conversion & engagement with UX optimisations

5.11.2020

What if: flexibility was an airline service

7.10.2020

What If: airlines sold inspired trip experiences

27.8.2020

Offsetting CO2 emissions: outfitting digital touchpoints to "reduce the drag"

12.6.2020

Accelerating to normal with loyalty incentives

Radoslaw Dutkowski

9.6.2020

Incentivising with relevant and contextualised ancillary products

28.5.2020

Unpacking ancillaries: introducing flexiblity and SLAs

Radoslaw Dutkowski

21.5.2020

Ditching dark UX for contextualised selling

19.5.2020

Flexibility as the remedy for post-pandemic consumer uncertainty

Radoslaw Dutkowski

15.5.2020

Rewarding with vouchers: a customer-centric approach to rebooking and cancellation

8.5.2020

Addressing flygskam and customer's environmental concerns

Radoslaw Dutkowski

6.5.2020

Navigating crises with radical customer empathy

22.4.2020

Digital transformation in the airline industry

29.1.2020

How can airlines tailor user experience for fare families

11.9.2019

Drive conversion with dynamic messaging

31.7.2019

How dynamic layout can be used to boost personalisation in the travel industry

21.6.2019

How dynamic presentation is shaping personalisation in the travel industry

20.5.2019

4 takeaways from the think future conference

13.3.2019

From the internet booking engine to digital experience platforms

9.12.2018

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How travel benefits from headless commerce

Reinforcement Learning

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Travel Industry

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