All News

PSS Migration Without the Big Bang: How a Passenger Service System and an Order System Run Together
How airlines move from a PSS to offer and order retailing without a big-bang cutover: what syncs back, what stays separate, and how coexistence is designed.

What Are Airline Ancillaries? Types, Examples and How Airlines Earn From Them
Airline ancillaries are the extras sold on top of the fare, from bags to seats to lounges. See what ancillary revenue is, the main types, and how airlines earn more from it.

Offer and Order Management: A Plain-English Guide for Airlines
Offer and order management, explained in plain English: what offers and orders are, why airlines are moving from the PNR, and how to plan the change.

Reimagining Airline Partnerships: From Legacy Interline to Modern Retailing
Interline agreements built airline partnerships for decades. Offer and Order retailing and SRSIA are now reshaping them.

What Does it Actually Mean to be the Best in Digital and AI for Airlines?
Airline AI is only as strong as the digital foundations behind it. Four traits that define real digital leadership in aviation.

Why We Built a Mobile App That Thinks Like a Travel Companion, Not a Booking Tool
How Triplake On the Go turns an airline mobile app into a travel companion and commercial engine that lifts direct bookings and ancillary revenue.

Airline Offer Management: The Engine Behind Personalised Retailing
Airline offer management explained: what it is, why legacy systems block it, and what BA, Air France-KLM and Lufthansa are building now.

Reflections from Aviation Festival Americas 2026: The Gap Between Knowing and Doing
Airline leaders at Aviation Festival Americas 2026 on retailing, transformation, and why execution keeps falling short. JP Olmos reports from Miami.

The Four Dimensions of Airline Dynamic Pricing
A four-dimension framework for airline dynamic pricing, covering product granularity, pricing model sophistication and optimisation, real-time vs offline optimisation, and context.
