A future proof solution architecture for offer - order capabilities and a detailed transition plan will be fundamental to fully realise modern airline retailing, all the way
Enable your customers to get peace of mind for their day of travel. Pro-actively share relevant information create personalised offers in advance, generating additional revenue. Allow a contactless process at the airport on the day of travel based on biometrics.
Create additional value for travellers and make their digital experience effortless. Enable more flexible and dynamic pricing structures, relevant automated discounts, personalised bundles and digital payment options for your customers across the journey.
Leverage New Distribution Capability - NDC - interfaces to offer more choice to customers including third party content and intermodal. Generate revenue regardless of through which channel customers booked.
Collaborate effectively with third parties with a single access point for their customer orders, simplified and seamless delivery and processes along the journey for the airline and travel sellers.
Our Director of Digital Solutions & Consulting, Radu Iliescu, joined us for a conversation about the evolution of Offer & Order Management distribution and how airlines can prepare for the inevitable changes that are coming.
IATA’s Senior Vice President
What ChatGPT says about airline Offer & Order Management
We challenged ChatGPT and prompted it - using the latest GPT-4 version - as follows: