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Accelerating to normal with loyalty incentives
Frequent flyer programmes reward returning customers. Revamping airline loyalty incentives with flexibility could accelerate initial bookings.
Offsetting CO2 emissions: outfitting digital touchpoints to "reduce the drag"
Reducing an airline's carbon footprint can be a project shared with customers by embedding products for offsetting CO2 emissions
What If: airlines sold inspired trip experiences
What if airlines enhanced their portfolio outside of flights and ancillaries to be more relevant, inspiring and convenient for their customers? What if airlines served compelling, contextualised offers for non-airline products, accommodation and services?
What if: flexibility was an airline service
Restrictions and cancellation policies damaged the passenger experience long before the pandemic hit. Flexibility is the obvious customer-centric remedy.
Convert early & often: drive conversion & engagement with UX optimisations
How can we push conversion and drive stickiness earlier in the customer journey? Whilst by no means an exhaustive list, we’ve identified a few optimisations to help your users convert early and often.
How travel benefits from headless commerce
For airline ancillary managers and travel retailers, the headless approach to commerce offers several benefits.
