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In 2021, IATA member airlines committed to achieving net-zero carbon emissions by 2050, a historic pledge aligning aviation with the Paris Agreement's goals. Fast-forward to the inaugural IATA World Sustainability Symposium (IATA WSS) in 2023, held in Madrid, where industry leaders, regulators, researchers, and various stakeholders gathered to address this great challenge.

This interview brings together Ursula Silling, CEO of Branchspace, and Stefanie Harder, Director of Passenger Management at Hamburg Airport, to discuss the collaboration between airlines and airports and the role of technology in the travel industry.

Iztok Franko is the founder of Diggintravel and host of the Diggintravel podcast. Recently, the company released their Airline Digital Optimization Yearbook so we asked Iztok to talk to us about what this means and why airlines need to implement a digitalization model that succeeds.

Our Director of Digital Solutions & Consulting, Radu Iliescu, joined us for a conversation about the evolution of Offer & Order Management distribution and how airlines can prepare for the inevitable changes that are coming.

By taking a customer-centric approach and considering all phases of the customer journey, airlines can ensure that users are getting relevant information at the right time. The user experience and interface design are crucial parts to achieve this relevant and seamless experience, with real-time personalisation strategies.

Today we can book flights with smartphones, yet flight information comes from systems created when phones were attached to the wall. The end of the legacy distribution is near, but could the lack of clarity on the interline future delay it?