We shape your digital transformation journey
Empower your business with actionable insights that optimise systems and unlock scalable growth.


playbook

March 2026
The Modern Airline Retailing Readiness Playbook
Our Offerings
Modern Airline Retailing Transformation
The shift to modern airline retailing is underway. Moving from legacy PSS to offer-and-order architectures unlocks dynamic pricing, personalised retailing, and seamless servicing, but it’s a multi-year transformation with significant architectural, organisational, and commercial complexity.
We are helping airlines navigate this from first scoping through to production.
Revenue management, payment orchestration, NDC, and pricing are part of the many foundational elements of airline commercial performance. Each carries significant architectural and commercial implications.
We provide targeted advisory for airlines seeking expert guidance on specific capabilities, structured evaluation, market intelligence, and recommendations grounded in implementation experience.
Channel & Distribution
Distribution strategy is a critical enabler of modern airline retailing. We help airlines evolve their channel landscape across direct and indirect channels, balancing commercial ambition with technical feasibility and partner readiness.
Our work spans NDC, legacy distribution, and emerging channel models, and includes strategic support for GDS contract negotiations.
Digital Experience
Digital channels are where commercial ambition meets customer reality. We work with airlines to design and optimise booking flows, mobile apps, web portals, and servicing journeys , grounded in airline domain expertise, user research, and continuous experimentation.
Technical & Architecture
We help airlines navigate complex technology transformations by assessing current architectures, defining clear transition roadmaps, designing modern Offer and Order architectures, and supporting delivery through critical programmes such as PSS migration.
Our Experts

Guillaume is an experienced consultant specialising in airline commercial systems, solution architecture, offer & order management, supporting large-scale airline transformation programmes and delivering business-aligned technology solutions.

Christian is an experienced consultant specialising in revenue management, pricing, offer & order, supporting large-scale airline transformation programmes and delivering business-aligned technology solutions.

Deepak is an experienced consultant specialising in enterprise architecture, ndc, offer & order, supporting large-scale airline transformation programmes and delivering business-aligned technology solutions.

Manish is an experienced consultant specialising in offer & order, pss, retailing, supporting large-scale airline transformation programmes and delivering business-aligned technology solutions. Years of experience: 37+ years

Andrew is an experienced consultant specialising in distribution, offer & order, supporting large-scale airline transformation programmes and delivering business-aligned technology solutions.

Mathieu is an experienced consultant specialising in payments, distribution, oom, supporting large-scale airline transformation programmes and delivering business-aligned technology solutions.

Kin specialises in programme management and large-scale digital transformation for Branchspace's airline clients. Holding PMP, PMI PBA, Scrum Master, TOGAF and ITIL v4 certifications, Kin brings deep expertise in IT operating models, business transformation, and PMO leadership. Kin has led high-impact initiatives for global airlines including British Airways, Air France KLM, and Air Canada, improving IT delivery velocity, customer experience and operational efficiency. With experience in SaaS implementation and enterprise architecture, Kin delivers practical, business-aligned IT strategy and technology solutions.

JP is an experienced consultant specialising in modern airline retailing, supporting large-scale airline transformation programmes and delivering business-aligned technology solutions. Years of experience: 16 years

Matthias is an experienced consultant specialising in revenue management & pricing, supporting large-scale airline transformation programmes and delivering business-aligned technology solutions.
Kevin is an experienced consultant specialising in oom, platforms, rm, supporting large-scale airline transformation programmes and delivering business-aligned technology solutions.

Varad is an experienced consultant specialising in transformation, strategy, supporting large-scale airline transformation programmes and delivering business-aligned technology solutions.

Alexander is an experienced consultant specialising in distribution, dynamic offers, supporting large-scale airline transformation programmes and delivering business-aligned technology solutions.

Maxime is an experienced consultant specialising in revenue management, reservations, supporting large-scale airline transformation programmes and delivering business-aligned technology solutions.

Malachi is an experienced consultant specialising in product strategy, ndc, supporting large-scale airline transformation programmes and delivering business-aligned technology solutions.

Tomasz is an experienced consultant specialising in solution architecture, oom, supporting large-scale airline transformation programmes and delivering business-aligned technology solutions.

Lamiya is an experienced consultant specialising in revenue management, offer & order, supporting large-scale airline transformation programmes and delivering business-aligned technology solutions.

Magesh is an experienced consultant specialising in passenger & cargo systems, supporting large-scale airline transformation programmes and delivering business-aligned technology solutions.

Radu Iliescu is Director of Digital Solutions and Consulting at Branchspace, specializing in airline digital transformation and e-commerce strategy. With a career spanning roles at Brussels Airlines, Lufthansa Group, and global financial institutions, he combines deep expertise in digital platforms, online marketing, and technology with strategic leadership in complex transformations. His background in software development, data science, and business analytics enables him to bridge technology and business needs, delivering innovative, customer-focused solutions.

Andrew is an experienced consultant specialising in offer & order management, supporting large-scale airline transformation programmes and delivering business-aligned technology solutions. Years of experience: 25+ years

Simon is an experienced consultant specialising in digital transformation, operating models, supporting large-scale airline transformation programmes and delivering business-aligned technology solutions.
Our impact, measured
founded to provide online retailing solutions to aviation and travel suppliers
projects delivered across 13 countries
locations: Dallas, London, Krakow, Manila
consultants


